• Internal Communication Manager

    Job Locations US-WI-Madison
    ID
    2019-1090
    Category
    Human Resources
    Type
    Regular Full-Time
  • Overview

    Quartz is seeking a strategic, innovative communicator to join our Human Resources team as an Internal Communication Manager. The Internal Communication Manager is responsible for the development and implementation of an internal communication strategy in support of Quartz strategic objectives. This position provides expert-level internal and corporate communication consultation and production in the areas of written materials, communication techniques and material review.  The Internal Communication Manager will be expected to create engaging, yet straightforward, content for distribution to employees based on interpretation of strategic planning documents, task tracking documents, policies & procedures, focus group discussion, and more. This role must be able to utilize forthright, creative writing skills to communicate important, strategic messages in a straightforward but engaging manner.

    Responsibilities

    • Develop, implement and manage the daily operations of internal and employee communication programs for the organization:
      • Author original content and edit business copy for accuracy, style, readability and appropriateness for the internal audience.
      • Ensure timely production and distribution of content through the employee Intranet, email, newsletters, flyers, briefings, and presentations.
    • Oversee the visual design, content and theme for the Intranet:
      • Responsible for monitoring and understanding user needs through feedback mechanisms, including Intranet analytics.
      • Lead efforts to maintain sound, efficient site navigation – managing the homepage to properly balance important content and tools for employees
      • Serve as company lead on Intranet page builds, security issues, documentation management and authorization of super users.
      • Serve as corporate liaison with Intranet vendor regarding upgrades, release notes, enhancements, and bug fixes
    • Lead employee focus groups, serve on internal committees, and represent Quartz at community activities, as needed, to communicate corporate objectives, policies, performance, involvement, forecasts, etc.

    Qualifications

    • Bachelor’s Degree in Communications or related field; MBA preferred.
    • 5+ years of experience in Internal Communications, preferably in positions of growing responsibility for both internal and corporate communications activities
    • Proven experience developing internal messages and strategic content on behalf of CEO and Senior Leadership
    • Hands-on knowledge and experience managing content-driven, web-based corporate Intranet site
      Thorough, working knowledge of Microsoft Office applications; experience working with additional communications technology and tools is preferred
    • Ability to manage multiple projects and analyses simultaneously while meeting key deadlines and deliverables, and prioritizing time and resource.
    • Excellent interpersonal and communication skills, with the ability to maintain confidentiality, present recommendations to leadership and develop strong relationships with key internal stakeholder
    • Ability to travel to external locations, as needed, is required.

     

    This position will work full-time from our office in Madison, WI with some travel to other Quartz offices and off-site, on occasion.  Quartz offers an excellent benefit and compensation package, opportunities for professional growth and a professional culture built upon the foundation of Respect, Responsibility & Relationships.

     

    Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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