• Business Analyst - Provider Services

    Job Locations US-WI-Madison | US-WI-Sauk City | US-WI-Onalaska
    Technical Services/Business Analysis
    Regular Full-Time
  • Overview

    Quartz is seeking someone who is interested in establishing and/or growing a career as a Business Analyst. The primary focus of this position will provide technical support and expertise to our Provider Services department.  A Business Analyst (BA) understands business problems and opportunities in the context of requirements and recommends solutions that enable the organization to achieve its goals. 


    • Build maintenance of provider records (provider, vendor, place of service and network) to ensure accurate claim payment and maintaining departmental goals for quality, quantity, and timeliness.
    • Generate reports necessary to ensure accurate claims payment based on reimbursement or governmental regulations
    • Serve as a mentor for Provider Services Specialist staff
    • Support Provider Services with the design and testing of provider reimbursement methodologies to allow for accurate and efficient payment.
    • Collecting, gather and analyze data to formulate basic recommendations, policies or solutions.
    • Conduct trouble-shooting and research to determine root causes of issues such as communication, process, training, system defects or other gaps.


    • Bachelor’s Degree in a related field; equivalent experience will be considered in lieu of education requirement.
    • Health insurance experience is preferred – specifically in an analytical role related to fees, provider set up and benefit plans
    • Advanced Microsoft Office skills (including advanced MS Excel knowledge to set up pivot tables, formulas, and macros) and familiarity with query tools such as Business Objects or Crystal Reports.
    • Ability to problem solve using analytical thinking skills.
    • Works well independently – must be inquisitive and seek answers to complex questions without being prompted.
    • Ability to develop rapport with end users, co-workers and third-party vendors.
    • Strong organizational and time management skills.

    Bilingual applicants encouraged to apply!


    This full-time positions will have the option to work from one of our offices in Sauk City, Madison, or Onalaska, WI. Quartz offers an excellent benefit and compensation package, opportunity for professional growth and a professional culture built upon the foundations of Respect, Responsibility & Relationships.


    Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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