• Customer Service Representative

    Job Locations US-WI-Onalaska
    ID
    2019-1105
    Category
    Customer Service/Support
    Type
    Regular Full-Time
  • Overview

    Quartz is growing! We are seeking exceptional Customer Service professionals to provide friendly and accurate assistance to our customers, via telephone, chat, web, written correspondence, and in person.  Quartz offers paid training and a business casual work environment.

    Responsibilities

    We are seeking exceptional Customer Service professionals to provide friendly and accurate assistance to our customers, via telephone, chat, web, written correspondence, and in person.  Quartz offers paid training and a business casual work environment.  This position will require a candidate who possesses skills that include:

     

    • Excellent listening skills
    • Organized
    • People oriented and the willingness to be helpful
    • Ability to multitask
    • Detail oriented
    • Excellent written and verbal communication skills
    • Work well in a team environment
    • Excellent attendance
    • Ability to learn and navigate through multiple computer applications

    Bilingual Candidates are encouraged to apply!

    Qualifications

    Qualified candidates will possess the following job requirements:

    • 1+ year of customer service or call center experience
    • Computer experience and moderate knowledge of personal computer software applications such as Microsoft programs.
    • Health insurance experience is preferred
    • High school diploma or equivalent is required

    This position will start on Monday, August 5th for training in our Onalaska office.

     

    Available schedule hours:

    • 9 am – 5:30 pm, Monday – Thursday, 8:30 am – 5 pm Friday OR
    • 9:30am – 6pm, Monday - Thursday, 8:30am – 5pm Friday

     

    Applicants will work from our office in Onalaska, WI. Telecommuting opportunities available within 6 months to those demonstrating success in the role. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built upon the foundations of Respect, Responsibility & Relationships.

     

    Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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