Intern - IT Service Desk

Quartz is seeking an intern to join our IT Service Desk team from June to August 2025.  This paid internship will offer valuable experience and growth opportunities to prepare you for the next steps in your career.

Internship Benefits:

• Competitive Pay $19-21 Per Hour
• Networking opportunities
• Team building events
• Personality assessment workshops
• Become Lean Six Sigma White Belt Certified
• Network with senior leaders
• Personal mentoring through assigned buddy
• Participate in Employee Resource Groups

You will participate and learn important skills in real-world situations that can be applied to your career beyond the classroom to include, but not be limited to:

• Industry Knowledge: health insurance products, regulations, competitors, recent news
• Professional Skills: communication, time management, workplace etiquette
• Develop proficiency in Microsoft Windows 10 and Microsoft 365 to provide effective IT support
• Develop on-the-job training and experience in technical problem solving and user support in a helpdesk / service desk setting
• Effectively manage and resolve tickets using ServiceNow, provide phone support, and troubleshoot user issues proactively

• Demonstrated interest in IT Service Desk as part of a possible career path
• Ability to work 40 hours a week from June to August 2025
• Seeking a student pursuing an Associate’s or Bachelor’s degree and graduating between December 2025 and June 2026
• Preferred Majors: Computer Science, Computer Engineering, Information Systems, Information Science & Technology, Desktop Support, Network Specialist, Service Center Technician, or related major in IT or technical fields

Please include an official or unofficial copy of your most recent transcript with your application. Please attach to your resume, or attach as a “cover letter.” Cover letters are not required.

Applicants will work full-time from our office in Madison, WI.

We offer competitive compensation, opportunities for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.

Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.