Systems Administrator

Come Find Your Spark at Quartz! Quartz is seeking a team-oriented, problem-solver to join our Infrastructure Team as a Systems Administrator. The Systems Administrator will provide expertise in design, administration, maintenance, and support of the infrastructure systems and processes Quartz relies on to provide world class insurance solutions to its members. This position will build solutions, implement new software and hardware, provide training and mentoring, troubleshoot and remediate anomalies, and assist in the development of overall IT strategy. This role will also collaborate with business owners, technical staff, and project teams across the business to implement and support efficient systems and processes using the ITIL and ITSM frameworks.

Benefits:

• Ability to bring Azure infrastructure skills to Quartz to help us deliver and execute our cloud migration strategy.
• Apply DevOps automation experience (Terraform, Docker, etc.) and help us mature our fully-automated operations.
• Work with strong technical resources in a collaborative, team environment.
• Starting salary range is based upon skills and experience: $77,200 - $96,500 plus robust benefits package.

• Perform server and system administration tasks, including group policies, print services and queue management, event log monitoring, security permissions, drive and volume management, OS provisioning, migrations, upgrades, and performance tuning.
• Aid in the design, build, test, and deployment of new systems, services, and processes to meet ongoing business needs.
• Perform routine maintenance including, updates, patching, backups, snapshots, configuration management, and disaster recovery.
• Support internal and cloud infrastructure standards, ensuring best practices are developed and followed.
• Develop and maintain scripts to automate routine tasks.
• Administer and maintain applications required to support network, servers, and technical operations and service.
• Provide technical expertise on team systems and services and aid in troubleshooting, identifying root cause, and recommending and implementing solutions to remediate.
• Develop, implement, and maintain documentation, diagrams, and procedures for systems and processes.
• Work closely with teammates, vendors, project teams, and management to support projects and initiatives across the enterprise by collaborating, designing, challenging, optimizing, implementing, and enhancing deliverables through their lifecycles.
• Support audit and compliance activities as needed.
• Participate in on-call rotation.

• Bachelor’s degree with 2+ years of experience in systems administration role
  • OR associate degree with 5+ years of experience in a systems administration role
  • OR high school equivalency with 8+ years of experience in a systems administration role
• Experience with the following:
  • Basic Linux administration
  • Provisioning and managing SAN/vSAN/HCI infrastructure
  • Managing certificate infrastructure
  • Managing backups
  • MFA (Multi-Factor Authentication) solutions
  • MS Office 365
  • Supporting services in an ITSM framework
  • Quoting solutions with vendors and partners
• Proficiency writing, supporting, and updating & writing scripts in SCCM (PowerShell)
• Proficiency in VMware vSphere, SRM administration
• Knowledge of cloud infrastructure elements and functions (Azure or AWS)
• Knowledge of network, web and application related protocols and infrastructure (VPNs, vlans, TCP/IP, IPsec, HTTPS, SSL/TLS, routing, switching, firewalls)
• Knowledge of ITIL framework
• Ability to effectively communicate and work with multiple vendors, managed service providers
• Ability to work outside of business hours as needed
• Must be inquisitive and seek out answers without being asked
• Ability to manage multiple priorities simultaneously, work independently, under pressure, and be adaptable to change
• Excellent interpersonal, oral, and written communication skills

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.

We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.

Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.