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- Project Delivery and Quality
- Supports efforts to ensure deliverables meet quality standards, compliance requirements, and customer expectations by participating in quality reviews, testing activities, and validation checkpoints.
- Tracks project dependencies and risks and supports mitigation activities, including maintaining risk logs, assisting with contingency planning, and escalating blockers to maintain delivery continuity.
- Follows established SDLC (Software Development Life...
- Program strategy and leadership
- Develops, implements, and leads the overall interoperability strategy, aligning it with the company’s broader goals and regulatory requirements.
- Leads cross-functional teams in executing interoperability projects and initiatives that drive operational efficiency and regulatory compliance.
- Defines and prioritizes project roadmaps, ensuring timely delivery of critical interoperability milestones and objectives across departments.
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- Deposits checks received for provider refunds, claims, and premiums for multiple entities using remote deposit capture
- Maintains cash deposit logs, including, but not limited to, finance, claims, and recoveries
- Scans documents for imaging
- Completes Schedule A form 5500’s as requested by employer groups
- Prints weekly pay cycle vendor checks
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Review and apply regulatory coding guidelines to ensure accurate and compliant claims processing
- Conduct medical necessity reviews and determinations of prior authorizations and referrals, including reviews of previously denied and appealed decisions
- Oversight and day-to-day management of a team of Associate Medical Directors, and the Medical Policy Development team including performance management, timekeeping, and managing the MD calendar to ensure adequate coverage during business hours and ad hoc
- Oversight of Medical Policy development
- Provide clinical strategy and physician input to various Clinical Services...
- Perform server and system administration tasks, including group policies, print services and queue management, event log monitoring, security permissions, drive and volume management, OS provisioning, migrations, upgrades, and performance tuning.
- Aid in the design, build, test, and deployment of new systems, services, and processes to meet ongoing business needs.
- Perform routine maintenance including, updates, patching, backups, snapshots, configuration management, and disaster recovery.
- Support internal and cloud infrastructure...
- Leverages knowledge and skill with a variety of query tools (Power BI, BusinessObjects, SAS, SQL, Python), analytic techniques, and platforms to analyze large quantities of data from multiple sources.
- Designs, creates, and maintains dashboards, business plans, forecasts, projection models, etc.
- Consults with business units, management, and vendors to analyze, develop and document detailed business requirements and business processes for proposed solutions to complex business initiatives.
- Applies knowledge of healthcare industry...
- Proactively engage members identified as potentially eligible for alternative payer programs through phone, email, and other communication channels.
- Provide clear, compliant education about eligibility, benefits, enrollment processes, and potential clinical advantages, following CMS, DHS, State of WI, and other regulatory guidelines.
- Address member questions and concerns to support informed decision-making.
- Assist members with application and enrollment processes as allowed under...
Risk Assessment & Pricing
- Quantify risks for level-funded products and calculate quotes and renewal rates using rating formulas, tools, and methodologies for prospective groups; validate accuracy of final rates and packaging.
- Apply sound underwriting judgment and product pricing best practices to maintain a profitable book of business while ensuring compliance with company policies and...